If you are not happy with your order regarding the size, the items can be returned within 14 working days for a size exchange refund.
Please follow these instructions if you need to return an item.
1. Email [email protected], within 14 working days of receiving your order and request a Return Merchandise Authorization number. Please include Item Codes.
2. Returns must be sent with UPS as instructed in the authorization email that you will receive. Go to www.ups.com and find your local UPS phone number to arrange a pick-up.
3. Returns for size for total or partial refund are accepted by our company only in case that we run out of stock and we are not able to send you the desired size in the specific item. All returns are at client’s expense. Shipment and return fees (where applicable) will be deducted from the refund. Refunds will appear on the client’s credit card statement within two billing cycles (may vary for different credit card companies). Shipment and return import fees will be deducted from the refund.
4. Returns for size exchange are at client’s expense. Shipment and return fees (where applicable) will be deducted from the refund. Refunds will appear on the client’s credit card statement within two billing cycles (may vary for different credit card companies). Shipment and return import fees will be deducted from the refund.
5. Items must be returned within 7 working days after receiving the Return Merchandising Authorization number.
WHEN RETURNED ITEMS MUST:
Please note :
Important :
We have made every effort to display as accurately as possible the colors of our products that appear on www.sohosoho.gr. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
All items are quality controlled and checked for any faults before they are dispatched to customers.
Our address for all returns is:
Soho Soho
101 Kolokotroni str.,
Kato Pefki 15121
Athens Greece
T: 30210-8052790
or contact us at: [email protected] in relation to such returns.
Please note that we may not accept liability for goods that are not returned via UPS (worldwide), ACS (Cyprus) and ELTA (Greece).